Welcome to the crew.
By using our website, you agree to these terms.
1. Orders & Payments
- Orders are processed after payment confirmation.
- You will receive confirmation via email or WhatsApp.
- Prices may change without notice.
2. Shipping & Delivery
- We deliver islandwide in Sri Lanka.
- Delivery time: 2 to 5 working days.
- Delays may happen due to external factors.
3. Returns & Exchanges
- Exchanges are allowed within 3 to 5 days.
- Items must be unused and in original condition.
- No refunds, only exchanges unless the item is damaged.
4. Product Disclaimer
- Colors may slightly vary due to lighting and screens.
- Sizes may have small differences.
5. User Rules
Do not:
- Copy our designs
- Misuse our website
- Do anything illegal
6. Updates
We may update these terms anytime. We will keep it fair, always.
Returns & Exchanges Policy
Not happy? No worries, we got you.
Eligibility
- Item is unused
- Request is made within 3 to 5 days of delivery
- Item is in original packaging
Not Eligible
- Used or damaged by customer
- Wrong size chosen by customer
Damaged Items
If an item is damaged, send us photos and we will replace it as soon as possible.
Process
- Contact us via WhatsApp or email
- Send the item back
- Get a replacement
Contact
Email: support@minicaption.store
Phone: 0769965432
